Concierge Experience – Go Beyond the Front Desk

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Concierge Experience – Go Beyond the Front Desk

January 11, 2021 @ 8:00 am - 5:00 pm

$500

Beauty 360 Salon Performance Seminars is back with an all-new remote series, Concierge Experience – Go Beyond the Front Desk. Join Beauty 360’s Allyson King for this 3-part remote classroom seminar which includes 3 one-on-one coaching sessions. 

What You’ll Learn:

Concierge Expertise – Identifying the Secret Sauce to Next Level Service

  • 5 Star Service in Today’s Climate
  • Take a Look Outside Our World – Explore Case Studies to Find Opportunities

Orchestrating Results – Getting Beyond Booking, Planning, and Executing a Winning Day.

  • Leverage Technology to Increase Profits
  • Create and Execute a Seamless, Effecting Strategy from Check-In to Check-Out

Walk This Way – Creating a Client Service Playbook and Pre-Game Huddle

  • Exposing the Client to All You Have to Offer
  • Developing Experience Protocols to Drive Incremental Sales

Measure What You Treasure – Measuring and Leading to Success – Your Concierge’s Role

  • Connecting Performance to Role, Training, and Execution
  • Coaching Performance to Drive Results
  • Attract and retain the right talent for your salon
  • Reward top performers while developing a mentorship culture
  • Learn strategies to effectively develop confident, creative, and productive new talent
  • Grow salon revenue by building a team of loyal top performers

Date: Jan 11, 22 & Feb 8
Time: TBD
Location: Zoom
Cost: $500 First Person; $250 Each Additional Person
*Includes 3 Coaching Sessions

 

Details

Date:
January 11, 2021
Time:
8:00 am - 5:00 pm
Cost:
$500
Event Category:

Tickets

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21.01 - Concierge Experience
21.01 - Concierge Experience
$ 500.00
15 available