For Profit Front Desk

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For Profit Front Desk

April 2, 2018 @ 10:00 am - April 3, 2018 @ 5:00 pm

$550 – $750

Your clients not only enter through the front of your salon they also exit there. Don’t let your profits leave with them. A well trained, scripted and polished front desk staff can not only increase salon revenue and reduce expenses they can make for a much happier and profitable salon.

You’ll learn to:
• Coach, counsel and mentor your front desk to become consistent, dependable and professional members of the salon team
• Create scripted dialog to ensure great customer service every time
• Develop and utilize tracking systems and metrics to ensure substantial ROI from your front desk
• Establish a reward system designed to incentivize the behaviors you want
• Increase service sales, re-bookings, retail sales and client count with proven strategies and front desk techniques

Details

Start:
April 2, 2018 @ 10:00 am
End:
April 3, 2018 @ 5:00 pm
Cost:
$550 – $750
Event Category:

Venue

Goldwell/KMS California Academy
22 Little West 12th Street
New York, NY 10014 United States
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Phone
(800) 333-2442
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